Business Operating System

Contractors must have a clear vision and goals for where they want to go.

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For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Prioritized Development and Improvements
Identifying all the opportunities for development of talent and improvement of the operation for a contractor is overwhelming at best. You can't "punch list" a business like you can a project. Prioritization and sequencing are crucial for success.
Resource - 2 Second Lean
Dozens of practical and fun ways to save a few more seconds each day. 3 minutes per day of additional productive time on tools (ToT) equals about a 1% labor savings - or $10K for every $1M in job cost labor. Helps develop a continuous improvement culture.
Definition - Capacity
How Much of something (capability) a person, team, or company handle. Consider this in ranges of comfortable (sustainable) and peak (sprints).