Business Operating System

Contractors must have a clear vision and goals for where they want to go.

D. Brown Management Profile Picture

For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Understanding the Construction Field Day
For a contractor to truly improve their field productivity, they must start with understanding how the time is spent. Depending on the trade, project, and the labor, study the time spent on actual installation ranges from 50-64%.
Strategy and Fighting the Fewest Battles
Strategic decisions along with the operating rhythms and the feedback mechanisms that ensure execution are the most highly leveraged decisions in the business.
End of Easy
Don’t give up just when the going gets tough, that should be your starting point. Know that most others have given up at this same point, so success and competitive advantage is probably just around the corner from when things begin to get tough.