Business Operating System

Contractors must have a clear vision and goals for where they want to go.

D. Brown Management Profile Picture
Share

For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Weekly Design Meetings and Protecting Finishes
Finishes and other key design elements are important for both the project owner and architect. A contractor providing preconstruction services must focus on protecting these throughout the design-development process.
Definition - Normalization of Deviance
Normalization of deviance happens when shortcuts become the standard. At best, it slows capability growth. At worst, it creates catastrophic safety risks. In between is wasted money, time, and people.
Ownership Transition - Key Buyer Risks
While different, buyers of a construction business have just as many risks as sellers. Deeply understanding the risks for both parties is a great start to creating the foundation of a deal.