Business Operating System

Contractors must have a clear vision and goals for where they want to go.

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For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Doing What is Necessary
We've never seen anyone who consistently did whatever it took for the team to win, including developing new capabilities, who wasn't wealthy in all aspects of their life.
Doing What You Don't Want to Do
It is natural for all of us to focus on our strengths and the things we love to do. Things we love to do are usually things that we are good at doing; our strengths. None of us were born with great business acumen or technical competency.
Questions for Continuous Improvement
Construction projects and business are full of unexpected outcomes - some good and some bad. How effectively teams investigate these largely determines the trajectory, sustainability, and profitability of their growth.