Business Operating System

Contractors must have a clear vision and goals for where they want to go.

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For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Eric Hoffer - "Learners Inherit the Earth"
How would you rate the overall effectiveness of your team when it comes to learning something new and applying that knowledge? How would you rate your own effectiveness at learning?
Observe, Hypothesize, and Experiment
Contractors would run much better, including improved field productivity, if they applied the simple lesson we all learned around middle-school science class: Stop debating and start experimenting.
Continuous Improvement: Plan, Do, Check, and Act (PDCA)
Improving productivity in construction is exceptionally challenging. It must be embraced as a journey and not a destination. It must be made into a game so that people clearly see what winning looks like and fall in love with the process.