Business Operating System

Contractors must have a clear vision and goals for where they want to go.

D. Brown Management Profile Picture
Share

For example: Part of that goal might be to have at least a 30% market share on all higher-education construction within Georgia by 2025.  

Leadership Tools: Business Operating System (BOS)

Sitting in between all of these are the various meetings, tools, feedback systems, and decision-making processes that keep things on track.  

This is called the Business Operating System (BOS) and is very unique to all companies, evolving as the business scales. The Toyota Production System (TPS) is one such example.

It is the robustness of this layer of the business that determines how effectively the contractor will navigate each stage of growth.  


What are the key elements of your BOS, including people, meetings, feedback systems, and decision processes?  

Are these driving the results you want?  

Schedule some time to talk about your particular company. 




Over and Under Billing Metric Trend
No amount of excellence in collections will help you get close to 100% if you are continuously under-billed on your Work-in-Progress (WIP) as a whole.
Setting Standards and the Feedback Loop
Set the standard. Train to the standard. Certify to the standard. Plan the work to the standard. Execute to the plan and the standard. Check against the standard. Make prioritized improvements to the standard, training, planning, and execution.
Retirement Onboarding - Future Vision for Your Company
Owners have the unique position of having both the luxury and the responsibility of making sure that their vision for the company is the future vision of the company.