Definition - Competency
Building a project requires knowledge of, and skill in using thousands of construction-specific definitions, acronyms, and metrics. Building a business including the development of people has its own vocabulary forming the foundation of communication....

Definition - Competency
Building a project requires knowledge of, and skill in using thousands of construction-specific definitions, acronyms, and metrics. Building a business including the development of people has its own vocabulary forming the foundation of communication....

Definition - Certification
The Verified Ability to do something (skill) to meet a certain level of performance (standard / competency).
Definition - Capability
A team or company’s combination of skills, competencies, knowledge, processes, tools, and behaviors that allows them to Carry Out particular activities or achieve certain goals. Capabilities create the outcomes that customers are paying for.
5C Troubleshooting of Performance
Ask great questions around the five interrelated categories that cause most failures in outcomes or process, including choice, capabilities, capacity, controls, and the conditions in which all those occurred.