Definition - Competency
Building a project requires knowledge of, and skill in using thousands of construction-specific definitions, acronyms, and metrics. Building a business including the development of people has its own vocabulary forming the foundation of communication....

Definition - Competency
Building a project requires knowledge of, and skill in using thousands of construction-specific definitions, acronyms, and metrics. Building a business including the development of people has its own vocabulary forming the foundation of communication....

Definition - Capability
A team or company’s combination of skills, competencies, knowledge, processes, tools, and behaviors that allows them to Carry Out particular activities or achieve certain goals. Capabilities create the outcomes that customers are paying for.
Definition - Attention Saturation Bias
When people are exposed to something too often, they tend to overlook it or underestimate its significance. This can cause critical information to fade into the background and be ignored.
Definition - Normalization of Deviance
Normalization of deviance happens when shortcuts become the standard. At best, it slows capability growth. At worst, it creates catastrophic safety risks. In between is wasted money, time, and people.