Appearance and Experience of Management Control
As your career develops and you grow into roles of greater responsibility, one of the biggest challenges is what Jennifer Garvey Berger calls “The paradox of the appearance of increasing control and the experience of decreasing control.”
Definition - Skill
The Ability to do something. Sometimes combined with performing to a certain level (standard / competency) and possibly the verification of that performance (certification).
Management Accountabilities: Two Foundational Basics
Managers have two basic foundational accountabilities. The first is delivering consistent outcomes given the inconsistencies of the inputs, people, and environment. The second is developing people at all levels into their fullest potential along the way.