One of the first “People Problems” we deal with when working with a contractor is that often they are unclear about their definition of the “Right People.” This often leads to getting rid of people that could become great team members, hiring ineffectively and having some of the wrong people on the team.
Having that team all aligned around a common vision.
Having that team all operating together with a common and effective set of behaviors - the culture.
Having that team truly playing the right game - the right market strategy and selecting the right customers.
Having the team members truly knowing what the plays are (workflows) and practicing them relentlessly until they work together effectively.
They have practiced together so much that they don’t even think about the basics so they spend all their attention adjusting for changes while still remaining focused on the results.
Talent is the most important layer of the Contractor’s Business Model. Get this right and everything else falls into place. With that said you have to build your talent in the right sequence which is why organizational structure planning done hand-in-hand with market strategy planning is the foundation contractors must build upon.