Four Dimensions of Effective Improvement Teams

Construction project owners are demanding more complex projects delivered faster, with higher quality and at a competitive cost.

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Leadership Tools: 4 Dimensions of Effective Improvement Teams. Teamwork, Complexity of Though and Planning, Disciplined Execution, and Change Adoption.

Contractors must continuously improve their operations in 3 ways to remain competitive and grow profitably:  

  1. Efficiency - Doing things with less waste improving quality, speed and cost
  2. Capabilities - Providing more services such as offering more advanced preconstruction services
  3. Capacity - Ability serve growing customers; possibly in multiple geographies

To accomplish this contractors must identify areas of focus then put together effective improvement teams.  There are four major dimensions we look for when putting together these teams:

  1. Teamwork - Can they effectively work together?
  2. Complexity of Thought & Planning - Everyone is different; does the team have the right mix to solve the problem?  Do you have an opportunity to develop capabilities in high-performers through the team?
  3. Disciplined Execution - Some people are great starters while others are amazing finishers and if you don’t have some disciplined maintainers on the team then any short-term gains will be lost quickly.
  4. Adoption of Change - Everyone is different in different circumstances and a mixture is critical for making lasting improvements.  

What’s the #1 area you need to improve in your company this year?  

Do you have the right team?

Are they meeting regularly?

Are they committing the right resources?




Problem-Resolution Cost Pyramid - Earlier is Always Better
An easy way to visualize the cost of problem resolution at different stages of construction is with this pyramid. The cost of the problem is the cost of the problem (1X). Finding it ahead of time minimizes the costs and maximizes customer satisfaction.
Project Cash Metric and Cash vs. Margin Variance
Contracting is a very capital-intensive business and it is critical to constantly be watching cash flow performance. This metric is the highest level of an “OUTCOME” for cash flow at the project level, summarizing the performance of ops and accounting.
Predictable - Productive - Scalable
Look at every task and process including your business as a whole as developing in three major interrelated stages.