Integrated Systems

All contractors know the project level challenges faced when the specifications, drawings and schedule are not coordinated.

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Even tiny details that are not coordinated or communicated effectively cause delays, rework, performance and warranty issues.

Leadership Tools: Construction Technology, Integrated Systems.

The good thing about even a bad project is that it eventually ends and the team is on to the next one.  

Unlike a project; the routine processes you use every day in your business don’t have an end point therefore the continuous improvement should be part of your routine as well.  Poorly coordinated people, processes and technology become exponentially more inefficient as the business grows eroding profits, morale and customer satisfaction.  

  1. Assessment & Roadmap: Regularly look across your whole business rating your various systems then identifying your #1 bottleneck or opportunity.  Be pragmatic in your assessment and quantification. Be conservative and flexible in planning your roadmap.  
  2. Integration: Focus on your #1 bottleneck or opportunity integrating the related process and technology to add maximum value for the next 2-5 years.  Beyond that there are too many changes coming.
  3. Training: If you fail to invest enough in training your current team and effectively integrating new team members as you grow or there is turnover your return on investment will be impacted and start to decline.



Problem-Resolution Cost Pyramid - Earlier is Always Better
An easy way to visualize the cost of problem resolution at different stages of construction is with this pyramid. The cost of the problem is the cost of the problem (1X). Finding it ahead of time minimizes the costs and maximizes customer satisfaction.
Summary Definition: Aptitude X Desire X Learning and Practice = Capability and Capacity
This is the basic formula that determines what an individual and team will have in terms of capability and capacity.
Taking 100 Percent of Responsibility
Imagine having 100% control over everything. It starts by assuming 100% responsibility for everything.