Effective execution comes down to people, process and tools - in that order.
Jim Collins explores the traits of long-term sustainably growing businesses in his book “Good to Great” where he describes how leaders of the best companies view people and how they simplify their strategies.
- Put together a high-level scoreboard of the basics you need for a sustainable contracting business. This dashboard should include basic metrics around customer satisfaction, profitability, cash flow, growth, safety and succession bench strength for all key roles.
- Develop a company operating rhythm of key meetings and feedback reporting that address address each area of the scoreboard. These will include opportunity review meetings, interview slots, project reviews, company financial reviews, evaluations, etc.
- Lead a culture where egos are focused on using whatever skills anyone on the team has to improve the scoreboard. Eliminate ego about position and keep internal competition positive.
- Focus on continuous improvement to processes and specific role responsibilities adjusting regularly for the optimum outcomes.