One-page summary that can be used with your team to align them around the why, what, and how of effective scoreboards and scorecards. Next steps include worksheets to inventory and evaluate your current state of scorekeeping and designing the future.
Keeping score is foundational for success in construction, sports, and many aspects of life. Too frequently, scorekeeping fails to deliver improved results. Here are the 16 reasons why from the changes required by growth through systems and management.
Contracting is a very capital-intensive business and it is critical to constantly be watching cash flow performance. This metric is the highest level of an “OUTCOME” for cash flow at the project level, summarizing the performance of ops and accounting.
This outcome-based scoreboard keeps everyone focused on what matters. Avoid metric overload and diffusion of resources. All other metrics throughout all levels of the organization fall into a hierarchy below these with priorities changing over time.
Defining what you want in quantifiable outcomes is extremely difficult. It's 10X harder to define those outcomes throughout the whole company from field to CEO. Defining the leading activities that create those outcomes is another 10X more difficult.
The best coaches and superintendents all have an eye for detail and constant communication. Winning in construction or sports is about ensuring that thousands of details come together correctly. The game (or project) is won far away from the scoreboard.