The key roles in technology teams are:

• Systems Development
• Systems Integration
• Information Technology (IT)
• DevOps
• Help Desk

Systems Development teams will generally be made up of software developers and workflow experts. Many times, these teams are responsible for design and implementation of new software at a contractor.

The Systems Integration role will be responsible for making the various pieces of software at an organization (ERP, accounting, project management, scheduling, estimating) talk to one another and also responsible for pulling data out of the applications for finance or operations to make decisions from.

The IT team is responsible for the infrastructure that all of the construction technology solutions run on top of.

Lastly, Help Desk is the team that interfaces the most with the rest of the company due to support of users.

DevOps is an idea of combining the operational and development teams to increase developer productivity and operational reliability while decreasing cost.

This is Part 2 of an 18-Part Series

Topics Covered in the Series Include:

• Balance
• Outsourcing
• Support
• Developers
• Software

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