Improving the rate that change is adopted across the whole company becomes increasingly more important and more challenging as a contractor grows. We will cover the basics of change, including how it is linked to strategic choices and management.
A growing contractor requires both great leadership (right direction) and great management (right actions). The creativity required to attract, motivate, develop, and retain people are where management and leadership intersect.
The management team leading a contractor through the different stages of growth will typically navigate three phases at each stage - Emerging, Hollow, and Ready. Understanding these phases guides growth planning, recruitment, development, and succession.
Every contractor will navigate very predictable stages of growth. Each of these represents about a tripling of headcount and requires different leadership focus, strategies, structures, and systems. Stress and failure points are also very predictable.
At each stage of growth, the leadership focus at the top for majority Owners/CEO/President must change to continue navigating growth effectively. Concurrently, the leadership focus from the prior stage of growth must be transferred and expanded downward.
There are thousands of details to get right while building a successful construction project, business, or career. Clarity around the basics of what we are building, why we are building it, and how we will behave and decide along the way is crucial.
In the ideal situation, everyone would have a great manager - both internally and externally. In the real world, we will all have to work for someone we consider a difficult manager. Learn to thrive in these situations.
Ask great questions around the five interrelated categories that cause most failures in outcomes or process, including choice, capabilities, capacity, controls, and the conditions in which all those occurred.
Build your career, team, project, and company faster by learning to quickly develop trust, including being able to troubleshoot problems. Trust is a very broad term and too often misunderstood. Trust is a verb much more than a noun.