Contractors Business Model

There will never be enough resources to take advantage of every opportunity or solve every problem in your business.

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You must relentlessly prioritize how you allocate resources and get the whole team aligned around the biggest bottleneck in the business.   

Contractor Business Model.

10 improvement projects 10% complete = 0 value-add to the business.    

To identify where the biggest bottleneck or opportunity is in a contractor we start with the simple model looking at 6 basic parts.  From there we unpack this to a more detailed model that has 5 parts and many details in each:

  1. Customers - It all starts here; who do you serve and where?
  2. Talent - Without competent and aligned talent you can’t serve those customers.
  3. Business Operating Layer - Plans, meetings and feedback systems that keep the overall business moving forward.  
  4. Primary Value Stream - Everything you do to turn a prospect into an opportunity into a project then deliver that project to the customer.
  5. Support Services - Every functional area in your business that supports the primary value stream.

If you looked at this model where are your biggest bottlenecks?  What are you doing to eliminate them?


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About D. Brown Management
We are a management advisory firm working with contractors across the United States. We love the construction industry and believe it is an integral part of the backbone of our country.
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