Contractors Business Model

There will never be enough resources to take advantage of every opportunity or solve every problem in your business.

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You must relentlessly prioritize how you allocate resources and get the whole team aligned around the biggest bottleneck in the business.   

Contractor Business Model.

10 improvement projects 10% complete = 0 value-add to the business.    

To identify where the biggest bottleneck or opportunity is in a contractor we start with the simple model looking at 6 basic parts.  From there we unpack this to a more detailed model that has 5 parts and many details in each:

  1. Customers - It all starts here; who do you serve and where?
  2. Talent - Without competent and aligned talent you can’t serve those customers.
  3. Business Operating Layer - Plans, meetings and feedback systems that keep the overall business moving forward.  
  4. Primary Value Stream - Everything you do to turn a prospect into an opportunity into a project then deliver that project to the customer.
  5. Support Services - Every functional area in your business that supports the primary value stream.

If you looked at this model where are your biggest bottlenecks?  What are you doing to eliminate them?


Learn more




Roles of Investment Bankers and Business Brokers
Investment bankers can play a critical role, especially if the exit strategy is selling to a strategic buyer or merger with another contractor.
Root Cause Analysis to Behavior Level
Contracting businesses and projects always have problems. What’s important is that a team develops the skills and routine habit for continuously improving. When troubleshooting a problem it’s important to do Root Cause Analysis (RCA) down to behaviors.
Executive Briefing - Understanding Industry Trends
The construction industry is changing at an unprecedented rate. The challenges for contractors are compounded by the shortage of talent at all levels, including craft, management, and technical experts.