Contractors Business Model

There will never be enough resources to take advantage of every opportunity or solve every problem in your business.

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You must relentlessly prioritize how you allocate resources and get the whole team aligned around the biggest bottleneck in the business.   

Contractor Business Model.

10 improvement projects 10% complete = 0 value-add to the business.    

To identify where the biggest bottleneck or opportunity is in a contractor we start with the simple model looking at 6 basic parts.  From there we unpack this to a more detailed model that has 5 parts and many details in each:

  1. Customers - It all starts here; who do you serve and where?
  2. Talent - Without competent and aligned talent you can’t serve those customers.
  3. Business Operating Layer - Plans, meetings and feedback systems that keep the overall business moving forward.  
  4. Primary Value Stream - Everything you do to turn a prospect into an opportunity into a project then deliver that project to the customer.
  5. Support Services - Every functional area in your business that supports the primary value stream.

If you looked at this model where are your biggest bottlenecks?  What are you doing to eliminate them?


Learn more




Discipline = Agility
Far too many construction teams believe that standard processes, routines, training and disciplined execution will stifle their creativity. It is quite the opposite and when you flip that switch in thinking it begins to unlock amazing performance.
Two Planning Dimensions
Some of the impacts you see on a project are not as clear as a design change, conflict, or obviously changed condition. Some impacts, such as poor project sequencing or congested work areas are hard to notice if you don’t have good tracking systems.
Accelerated Development - Closing the Gap
The shortage of critical talent in the construction industry will be 3X worse by 2020 and will continue to worsen through 2030. The only way that we will be able to close this gap is if we focus on accelerating the development of people.