Contractors Business Model

There will never be enough resources to take advantage of every opportunity or solve every problem in your business.

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You must relentlessly prioritize how you allocate resources and get the whole team aligned around the biggest bottleneck in the business.   

Contractor Business Model.

10 improvement projects 10% complete = 0 value-add to the business.    

To identify where the biggest bottleneck or opportunity is in a contractor we start with the simple model looking at 6 basic parts.  From there we unpack this to a more detailed model that has 5 parts and many details in each:

  1. Customers - It all starts here; who do you serve and where?
  2. Talent - Without competent and aligned talent you can’t serve those customers.
  3. Business Operating Layer - Plans, meetings and feedback systems that keep the overall business moving forward.  
  4. Primary Value Stream - Everything you do to turn a prospect into an opportunity into a project then deliver that project to the customer.
  5. Support Services - Every functional area in your business that supports the primary value stream.

If you looked at this model where are your biggest bottlenecks?  What are you doing to eliminate them?


Learn more




Death From Indigestion - Sustainable Growth
Many contractors are faced with a nearly overwhelming amount of profitable work in the current economy. Many are posting record bottom-line profits helping their balance sheets recover from the recession.
End of Easy
Don’t give up just when the going gets tough - that should be your starting point. Know that most others have given up at this same point so success and competitive advantage is probably just around the corner from when things started to get tough.
Organizational Structures and Leadership Development
As contractors look at their organizational structures with an eye toward both sustainable growth and succession, they must balance the efficiency a functional area structure provides with the leadership development of a business unit structure.