Contractors Business Model

There will never be enough resources to take advantage of every opportunity or solve every problem in your business.

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You must relentlessly prioritize how you allocate resources and get the whole team aligned around the biggest bottleneck in the business.   

Contractor Business Model.

10 improvement projects 10% complete = 0 value-add to the business.    

To identify where the biggest bottleneck or opportunity is in a contractor we start with the simple model looking at 6 basic parts.  From there we unpack this to a more detailed model that has 5 parts and many details in each:

  1. Customers - It all starts here; who do you serve and where?
  2. Talent - Without competent and aligned talent you can’t serve those customers.
  3. Business Operating Layer - Plans, meetings and feedback systems that keep the overall business moving forward.  
  4. Primary Value Stream - Everything you do to turn a prospect into an opportunity into a project then deliver that project to the customer.
  5. Support Services - Every functional area in your business that supports the primary value stream.

If you looked at this model where are your biggest bottlenecks?  What are you doing to eliminate them?


Learn more




Creating The Perfect Day
Contractors build things and ultimately that comes down to men and women in the field. They are the ones adding the value to the raw materials that the customer is ultimately paying for.
Integrated Systems
Poorly coordinated people, processes and technology become exponentially more inefficient as the business grows eroding profits, morale and customer satisfaction.
BIM Culture
Virtual Design & Construction (VDC) is changing every aspect of project delivery. There is a lot of technology involved and many technical challenges. But ultimately the biggest challenges are about talent: