Knowledge Management Pyramid

Knowledge Management is a complex topic and the contractors who learn to manage it the best will have an edge in the market.

D. Brown Management Profile Picture
Share

There are several models that can help you visualize the differences between different types of “knowledge” in your organization and an individual’s ability to work at different levels.

Quote: Free access to data does not turn into knowledge without effort. Hans Rosling. The Knowledge Management Pyramid.

One of these is called the DIKW Pyramid for:

  • Data: Simply signals and other inputs.
  • Information: Data that has been organized into a useful format.
  • Knowledge: Information put in context.  
  • Wisdom: Knowledge turned into decisions and action.

A closely related concept is "Situational Awareness" levels of Perception, Comprehension, and Projection.  

Think about your best project team members, including conceptual estimators who are great at the preconstruction stage. They have phenomenal abilities to take a wide range of data and turn it into a complex 5D model of the project in their heads that they make great decisions from.  

Back up to a world view of data vs. wisdom with the book Factfulness




Six Daily Questions to Drive Team Enagement
Construction leaders are facing a growing challenge working to keep project teams working effectively together across multiple companies. At the business level the need to keep team members engaged to both attract and retain talent.
Different Stages of Growth, Challenges and People Required
All industries, businesses, and business units go through different stages of growth. Each stage is critical and sets the foundation for the next stage. Each has different challenges, requiring a different leadership focus and capabilities.
Change Order Management Funnel
Managing changes effectively means that you need clear visibility across all projects. While the workflow will vary by project, the key milestones in your internal process will remain fixed.