Knowledge Management Pyramid

Knowledge Management is a complex topic and the contractors who learn to manage it the best will have an edge in the market.

D. Brown Management Profile Picture
Share

There are several models that can help you visualize the differences between different types of “knowledge” in your organization and an individual’s ability to work at different levels.

Quote: Free access to data does not turn into knowledge without effort. Hans Rosling. The Knowledge Management Pyramid.

One of these is called the DIKW Pyramid for:

  • Data: Simply signals and other inputs.
  • Information: Data that has been organized into a useful format.
  • Knowledge: Information put in context.  
  • Wisdom: Knowledge turned into decisions and action.

A closely related concept is "Situational Awareness" levels of Perception, Comprehension, and Projection.  

Think about your best project team members, including conceptual estimators who are great at the preconstruction stage. They have phenomenal abilities to take a wide range of data and turn it into a complex 5D model of the project in their heads that they make great decisions from.  

Back up to a world view of data vs. wisdom with the book Factfulness




Competitive Advantage
A contractor’s market strategy is the most highly leveraged decision leadership can make. Getting this right then executing effectively can easily have a 2X+ positive impact on earnings over the next 5 years.
Discipline = Agility
Far too many construction teams believe that standard processes, routines, training and disciplined execution will stifle their creativity. It is quite the opposite and when you flip that switch in thinking it begins to unlock amazing performance.
Issue 8 of 9: Industry Trends
Construction Ownership Transition Issue 8 of 9: The Construction Industry is Seeing Large Shifts With Several Interrelated Trends. How well the company is positioned will have a huge impact on valuation and cash generation.