Lean Principle - People First > Process > Tools

To maximize productivity a contractor must focus on their people, processes and technology tools as an integrated system with a hierarchy.

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This is not a linear process and should be looked at as a continuous PDCA cycle.  

Field Productivity: Lean Principle, People First, then process and tools.

Weakness at any layer of this pyramid will impact productivity.  Like troubleshooting team dynamics there is a tendency to want to jump right to the top of the pyramid because that is the most visible.

“If you can't describe what you are doing as a process, you don't know what you're doing.”

Bill Gates

  1. Edwards Deming who was instrumental in developing the lean body of knowledge from 1940-1990.  

“If you can't describe what you are doing as a process, you don't know what you're doing.”

W. Edwards Deming

If you don’t have a consistent and effective process in place then look at the people starting with the organizational structure as Tom Foster describes. 

You can use the development of the process to evaluate, build and align your team. 

Learn more about our approach to integrating people, workflow processes and technology tools.


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