Seven Basic Project Team Objectives

There are 7 basic objectives that every construction project team has.

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Leadership Tools: 7 Basic Project Team Objectives.
  1. Delight the Customer:  Your #1 predictor of sustainable growth is what percentage of your customers absolutely love and promote you.
  2. Generate Cash You won’t be able to serve your customers if your whole team is not focused on every detail of improving cash flow.
  3. Make a Profit:  Business is a game and profitable growth is part of the scorecard.  Profits allow reinvestment in people, technology, tools, equipment and facilities that allow for continued growth.
  4. Zero Accidents:  You can only take safety so far through rules and compliance.  Truly safe environments must be created by cultural changes.
  5. Control Your Risk:  Mitigating the downside risks on a project and the company as a whole requires a holistic approach and understanding the broader value stream starting with the design. 
  6. Build With Quality:  Quality at the craft level and adherence to building codes is the minimum.  Quality in the eyes of the customer and other stakeholders is what is truly critical.  
  7. Build Your Team:  Everything good or bad that happens on a project comes down to talent.  Building talent is not something that can be 100% delegated; it is a team sport.  

Everyone on the project team owns a piece of each one of these.  How clearly are your job descriptions aligned around achieving these objectives? 

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