Four Steps to Sustainable Growth (10+10=0)

All contractors go through different stages of growth.

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Leadership Tools: 10 + 10 = 0

Growing contractors face an overwhelming amount of problems and opportunities as they move through the different stages of growth. There will never be enough resources to work on all of them, especially with the shortage of talent facing the construction industry.  

"Give me six hours to chop down a tree and I will spend the first four sharpening the axe."

Abraham Lincoln

The equivalent for the leadership teams of growing contractors is to spend a significant amount of time truly identifying the #1 bottleneck or opportunity in their entire value stream.  Then breaking it down into an actionable objective with key results that everyone can align around rather than a broad vision.   

This seems simple but in reality is VERY challenging, especially as a business grows. This is an area where experienced 3rd parties can add significant value because they don’t have all the biases that are inevitable with management teams who are looking at the myriad of problems and opportunities every day.  

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Strategic Foundations: What Is Unlikely to Change?
Like construction projects, construction businesses are only as strong as their foundations. Build your strategies around things that are unlikely to change in the long-term (10+ years).
Cash Flow Tip 4 - Delighting Your Customers
Delight Your Customers - Both Direct and Indirect. All other things being equal your cash flow will be better if your customer is delighted with the work you have done. They are more likely to:
Observe, Hypothesize, and Experiment
Contractors would run much better, including improved field productivity, if they applied the simple lesson we all learned around middle-school science class: Stop debating and start experimenting.