Two Restaurants on Saturday Night

Leaders of construction companies have to make many decisions with less than perfect information.

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On one hand you never want to make a decision without good information.  On the other hand there is value in the timeliness of a decision and many times there will be imperfect information regardless of how much time you wait.

Leadership Tools: 2 Restaurants On a Saturday Night

The best leaders have a complex 5D Model in their heads at all times.  They have mental models of the market with the competition, their projects and their business as a whole. This “Situational Awareness” along with the ability to act decisively is crucial.  

Many times we are looking for perfectly formatted data in some sort of a report but there are indicators all over the place.  Consider two restaurants; Saturday evening; similar locations; similar food. One is packed consistently with a wait and the other is nearly empty serving a couple tables at a time.  

You don’t need detailed financial information to know there are problems and begin the troubleshooting process.  There are many similar indicators on projects and within contracting businesses. The more you train yourself and your team to “see” these then act upon them the better your team will operate.  

Part of the learning process is to see the indicators then to dig rapidly for supporting data to better evaluate.  

What are your main proxy indicators for productivity, safety, quality, morale, etc.?




Bias for Action - Behavior That Matters
“Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.” - From Amazon Principles
Levels of Integration and Optimization
Operational excellence must be a major component of every contractor’s strategy and baked into their daily behaviors. Optimizing each of the four major layers requires different levels of thinking, technology and time span.
Different Stages of Growth, Challenges and People Required
All industries, businesses, and business units go through different stages of growth. Each stage is critical and sets the foundation for the next stage. Each has different challenges, requiring a different leadership focus and capabilities.