Two Restaurants on Saturday Night

Leaders of construction companies have to make many decisions with less than perfect information.

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On one hand you never want to make a decision without good information.  On the other hand there is value in the timeliness of a decision and many times there will be imperfect information regardless of how much time you wait.

Leadership Tools: 2 Restaurants On a Saturday Night

The best leaders have a complex 5D Model in their heads at all times.  They have mental models of the market with the competition, their projects and their business as a whole. This “Situational Awareness” along with the ability to act decisively is crucial.  

Many times we are looking for perfectly formatted data in some sort of a report but there are indicators all over the place.  Consider two restaurants; Saturday evening; similar locations; similar food. One is packed consistently with a wait and the other is nearly empty serving a couple tables at a time.  

You don’t need detailed financial information to know there are problems and begin the troubleshooting process.  There are many similar indicators on projects and within contracting businesses. The more you train yourself and your team to “see” these then act upon them the better your team will operate.  

Part of the learning process is to see the indicators then to dig rapidly for supporting data to better evaluate.  

What are your main proxy indicators for productivity, safety, quality, morale, etc.?




Differential Perspectives - 360 Degrees of Information
If you set out to learn a complex idea make sure that you learn it from all sides and seek to fully understand each perspective blending them together into your own model.
Integrating Metrics and Organizational Structure
Having a high-level scoreboard for a contractor is just the beginning. The much more valuable part is breaking these high-level scores down into specific and prioritized metrics at each level within each functional area of the organization.
Building a Systems Development Team - Management
The CPM (Critical Path Method) of project management is very commonly used in the management of construction projects. CPM works very well when the components of the design and the project are mostly known to all responsible parties.