Work Rules: Two Truths of Performance Evaluation Systems

The shortage of critical talent will continue to impact all industries and contractors who master talent will be the winners.

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Performance evaluation systems are a critical part of mastering talent through talent development and is one of the nine key processes

Leadership Tools: Two Truths about Performance Review Systems: No one likes the current system and no one likes the planned changes to the system. Book: Work Rules! by Laszlo Bock

With the construction industry having such a shortage of talent, the contractors that will dominate tomorrow will be the ones that have developed systems for quickly building skills within their teams.

The foundation of great coaching like John Wooden is about being able to give rapid and actionable feedback.

Longer term feedback, including career development planning, requires a more formalized structure that is consistent across the business. There is no perfect system, so you should always be watching the results and improving with each cycle: PDCA

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Laszlo Bock defines it best in his fantastic book called Work Rules.

There are two truths about performance review systems.  

  • Truth One: No one likes the current system.  
  • Truth Two: No one likes the planned changes to the system.  

Remember that all great evaluation systems start with a clear job description.




Incentive Compensation for Contractors - Behaviors
This is the fun part where you see actual behavioral change across your team and with your customers. The benefits accumulate slowly but build exponentially as objectives are achieved.
GRIT - Building an Internal Drive
Great leaders build an incredible degree of cohesion, skill and sheer determination in their teams. What is critically difficult is striking that balance between helping and helping too much.
Internal Promotions and External Recruits (Target Ratios)
Having the right ratio of internal promotions and external recruits at different levels of the company is critical for growth and succession. Use these target ratios, rationale, and qualifiers to evaluate your Talent Value Stream (TVS).