Definition of Sustainability

How sustainable is your construction business?

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Leadership Tools: Definition of Sustainability: The ability to be maintained at a certain rate or level.

Not your ability to build sustainable buildings, but the true sustainability of your business.

  • Are the market(s) that you are in stable or at least counter-cyclical to each other throughout various economic cycles?

  • Are those market(s) growing, stacking the cards in your favor that your company will continue growing?

  • Do your customers love you to the point where they keep coming back to you for projects?

  • Do you have good business development capabilities that will create predictable revenue growth?

  • Do you have good talent development systems, ensuring that your revenue growth does not exceed your ability to grow and retain leadership talent?  

  • Are you generating enough free cash flow to support your growth?

Sometimes, an outside perspective can be invaluable for helping assess and improve your sustainability. 

What does your scoreboard say?  




Measuring Customer Satisfaction - Net Promoter Score
One method of measuring customer satisfaction is the Net Promoter Score / System (NPS), which is a simple but rigorous survey methodology.
Valuation Math - Growth Pays
All other factors being equal, a contractor that can accelerate growth after the purchase will -- in most cases -- be able to pay for the business quicker.
Org Structure Planning (Current State)
Taking an objective look at your current-state organizational structure and the people in each role forms the foundation for your recruiting, development, and business planning.