Early Identification as a Trainable Skill

The ability to identify potential changes early is a skill that can be tested, trained, and managed just like a craft skill.

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Early identification of changes and conflicts is the first key to success

Change Management: Early Identification is a Trainable Skill.
  • Find a set of drawings and specifications that have some obvious and not so obvious conflicts or missing information on them. Develop a test and scoring system out of this. Rank your own team then consider which positions to use this for when hiring. 
     
  • Observe the people taking the test and watch for best practices used by the top performers, such as methodically going through the documents, how they mark things, etc. Watch for worst practices by the bottom performers, such as skipping around or not being organized. Use these specific examples for training.  

  • Develop a set of questions that can be asked to guide people toward finding all the issues.  Organize these into checklists and use them to help manage the project.
      
  • Force yourself into deliberate practice on early identification, leveraging best-practices in learning

“Repetition is the mother of learning, the father of action, which makes it the architect of accomplishment.”  ― Zig Ziglar


Early Identification as a Trainable Skill
Change orders are a fact of life in construction. Improve profitability, cash flow and customer satisfaction by effectively managing changes. Build a foundation for success with 12 steps to improve pricing and 11 negotiating strategies for the whole project team....

Related Training
Early Identification as a Trainable Skill
Change orders are a fact of life in construction. Improve profitability, cash flow and customer satisfaction by effectively managing changes. Build a foundation for success with 12 steps to improve pricing and 11 negotiating strategies for the whole project team....

Clear Installation Information
For a contractor to maximize their labor productivity, they need to start with clear information provided to the crews doing the actual installation. Good information is the first of the six pillars of productivity and means several things:
Change Order Profit Improvement
A 10% improvement in change order pricing for a $50M per year contractor will add $500K to their bottom line. This is not about simply marking up the change more, but rather, including the many costs that are typically missed or undervalued.
Change Orders and Average Cost Impact to the Project (Industry Survey)
Changes are a part of the construction process with many underlying causes. While we have all heard the average of 10% changes on construction projects, it is interesting to look at an industry study for validation.