Incentive Compensation for Contractors - Behaviors

This is the fun part where you see actual behavioral change across your team and with your customers.

Courtney Stearns Profile Picture
Share
Contributors Sue Weiler-Doke Profile PictureSue Weiler-Doke David Brown Profile PictureDavid Brown

The benefits accumulate slowly but build exponentially as objectives are achieved. Conversely, it can be devastating to morale and effectiveness when the “wrong” behaviors are incentivized or perceived as not achievable or unfair.

The key is to identify wins early and repeatedly, celebrate them relentlessly, and communicate them comprehensively.

At the same time, we’ll discuss how to avoid the pitfalls of poorly defined or communicated incentive program details and the behaviors that indicate the frequency and scope of adjustments required to take advantage of a culture of continuous improvement.


In this video series, Courtney Stearns, Sue Weiler-Doke, and David Brown discuss the most common questions we get from contractors about incentive programs, including a bunch of great questions from the audience.

This is Part 5 of a 20-Part Series


Topics Covered in the Series Include:

  • Risks
  • Culture
  • Prerequisites
  • Succession
  • Types of Programs

All relationships start with a simple conversation. Let’s schedule some time to talk about your specific challenges and opportunities.


Incentive Compensation for Contractors - Behaviors
Every successful and profitably growing contractor we work with has a comprehensive and integrated set of incentive programs in place at all levels of the organization. These programs reinforce the daily actions and behaviors that make them successful. ...

Incentive Compensation for Contractors - Behaviors
Every successful and profitably growing contractor we work with has a comprehensive and integrated set of incentive programs in place at all levels of the organization. These programs reinforce the daily actions and behaviors that make them successful. ...

Field Productivity - The Improvement Pyramid
An improvement of a few minutes per day to actual installation time compounded monthly is worth about $800K per year for a $25M contractor. What is it worth to you? Improvements to field productivity can be viewed as 4 major stages of a pyramid.
Competencies vs. Confidence vs. Success
Sustainable growth comes when confidence is kept in alignment with the competencies required to effectively serve the customer.
Taxes - 4 Critical Aspects
Your taxes are most likely one of your top three expense categories. There are four critical aspects to them, starting with strategy, then modeling and planning, management, and preparation and filing. All are important and must work together over time.