Incentive Compensation for Contractors - Behaviors

This is the fun part where you see actual behavioral change across your team and with your customers.

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Contributors Sue Weiler-Doke David Brown

The benefits accumulate slowly but build exponentially as objectives are achieved. Conversely, it can be devastating to morale and effectiveness when the “wrong” behaviors are incentivized or perceived as not achievable or unfair.

The key is to identify wins early and repeatedly, celebrate them relentlessly, and communicate them comprehensively.

At the same time, we’ll discuss how to avoid the pitfalls of poorly defined or communicated incentive program details and the behaviors that indicate the frequency and scope of adjustments required to take advantage of a culture of continuous improvement.


In this video series, Courtney Stearns, Sue Weiler-Doke, and David Brown discuss the most common questions we get from contractors about incentive programs, including a bunch of great questions from the audience.

This is Part 5 of a 20-Part Series


Topics Covered in the Series Include:

  • Risks
  • Culture
  • Prerequisites
  • Succession
  • Types of Programs

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Incentive Programs for Contractors
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Every successful and profitably growing contractor we work with has a comprehensive and integrated set of incentive programs in place at all levels of the organization. These programs reinforce the daily actions and behaviors that make them successful. ...

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