Competencies vs. Confidence vs. Success

Confidence in what you are doing at all levels in the company is critical; especially for the high-risk businesses of construction contracting.

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Sustainable success comes when this confidence is kept in alignment with the competencies required to effectively serve the customer.

Leadership Tools: Competencies, Confidence, and Success.

COMPETENCIES

  • Know clearly what competencies are required to effectively serve the customer at an individual level and aggregated team level.    
  • Rigorously look at your workflows and where you can reorganize them to close some of the competency gaps at the team level through work reassignment.  
  • Relentlessly work on closing those competency gaps individually and as a team.  

CONFIDENCE & SUCCESS

  • Many times your competencies are actually much higher than your confidence and that will impede success because you are afraid to take risks that you are more than competent enough to take.
  • Success breeds confidence and that leads to more success - up to a point. All decisions carry risks and as long as you are 15% confident in an outcome that has a 15% chance of success all reasonable people will act appropriately. If however you are 30% confident in that decision you. This is when failure starts to creep in.  

"There's nothing like biting off more than you can chew, and then chewing it anyway. "

Mark Burnett

Remember Icarus and flying too close to the sun…


An outside perspective is a critical tool for helping you keep your team’s confidence and competencies in alignment.




Words of Wisdom for Leading Growth
Develop a clear market strategy and set guiding principles that creates value for your customers and your business. Nurture and promote those on your team that take initiative to aggressively execute strategy while relentlessly following up on details.
Setting Standards and the Feedback Loop
Set the standard. Train to the standard. Certify to the standard. Plan the work to the standard. Execute to the plan and the standard. Check against the standard. Make prioritized improvements to the standard, training, planning, and execution.
Impacted Productivity - Highly variable Labor Scheduling (Level Your Schedule)
The biggest risk for a specialty contractor is the performance of on-site labor. One of the biggest impacts to labor productivity is having a schedule that requires large variations in labor.