Personal Development (Batman vs Superman)

Contractors must develop management talent.

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Management talent must be developed at an unprecedented rate and those that master this process will dominate the next 15 years.

Leadership Tools: Personal Development. How do you think? How do you act?

Tim Harris works with many of our clients helping them position their companies to better recruit and retain talent. Tim pointed out that talent development really comes down to Superman vs. Batman.  


Superman was born with great powers and found a way to put them to use.  

Batman was an ordinary person with an extraordinary problem to solve. He sought out the best training around the world and practiced relentlessly until he became the person that could solve the problem.   


A major thought change that needs to occur is whether talent is born or built. It is more comfortable and far simpler to just accept that someone is either born with it or not. The truth is that no one was born an electrician, plumber, architect, project manager or CEO. We were all built through our environment and we can all continue to be built through disciplined practice.  

How do you think about talent development? How do you think about your own development?  


Books:

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Change Order Profit Improvement
A 10% improvement in change order pricing for a $50M per year contractor will add $500K to their bottom line. This is not about simply marking up the change more, but rather, including the many costs that are typically missed or undervalued.
My Talent Promise - To Everyone
Talent is the biggest constraint that most contractors will face over the next decade. Every manager needs to get exceptionally clear on the promises they will make to those around them.
Measuring Customer Satisfaction - Net Promoter Score
One method of measuring customer satisfaction is the Net Promoter Score / System (NPS), which is a simple but rigorous survey methodology.