Customer Strategy Intersection

Having an effective market strategy is the #1 thing a contractor can do to ensure sustainable and profitable growth.

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Having an effective career strategy is the #1 thing you can do to be fulfilled personally, professionally and financially.  

Strategy Tools: Alignment With the Market. Customer Strategy Intersection.

The ultimate goal for a leader is to have a team with their career strategies aligned around a winning market strategy.  In this scenario your ability to recruit, develop and retain great talent will be nearly unlimited. With a team like this everyone will wake up in the morning wanting to RUN TO WORK!  The team will be having so much fun adding so much value to your customers that profitable growth is inevitable.  

For your strategy brainstorm the following and look for intersections:  

  • What are we GREAT at?  Better than 95% of the contractors in the market?  For brainstorming include things that with deliberate practice you could get great at within a short period of time.  
  • What do we LOVE doing?  If you don’t absolutely love what you are doing then the work won’t be fulfilling and profitable growth won’t be sustainable.  
  • What do customers really NEED?  This is tricky to get to because sometimes they don’t even know themselves.  This often requires Root Cause Analysis (RCA) type of tools to uncover those.  Hint - “on-time and on-budget” are surface level items.  Going deeper will accelerate your business development, project execution and growth beyond your wildest imagination.  
  • What do customers state they WANT?  This is not always the same as their truly deep needs and if you don’t appeal to their wants you won’t ever get a chance to address their needs. 

Having an experienced and unbiased 3rd party help facilitate the development of your market strategy is one of the best investments you can make.  Schedule a call to learn more.

Good to Great - Get the Right People




Discipline Vs. Motivation
Leadership requires a balance between motivation and discipline. These are two very different things and if you are relying on motivation to keep you going it is likely that you will come up short on long-term goals.
Our Approach
We take a very hands-on approach with our clients, providing a valuable third-party perspective, unbiased facilitation, and specialty expertise. We look at every aspect of your business to identify the biggest growth constraints and eliminate them.
Prioritize and Execute
You are simultaneously building a construction project, a construction company and a career in construction. There will always be more problems to solve and potential opportunities to explore than you have the resources for.