How Do You Prioritize?

The value a contractor brings to the world is the building of projects.

D. Brown Management Profile Picture
Share

Contracting businesses operate in a very competitive market with relatively low margins and high risk.  Combined with other factors this causes many contractors to focus most of their energy on winning projects, building projects and keeping customers happy.

Leadership Tools: How Do You Prioritize?

This customer-first; projects-first focus is great in the earlier stages of development but starts to impact sustainable growth over time.  Typical symptoms include:


“Leaders of companies that go from good to great start not with ‘where’ but with ‘who’. They start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats. And they stick with that discipline - first the people, then the direction - no matter how dire the circumstances.”

- Jim Collins


Schedule a call to learn more about how we help contractors grow profitably




Customer Ranking and Selection: Your First Strategic Decision
The first thing a contractor needs is a customer. With growth, the need to better define an "Ideal Customer" grows in importance - as does the need to say "NO" to bad customers.
Leadership Team Communication
Open and frequent communication does not automatically build great projects or construction companies.
Cash Flow Tip 11 - Managing Change Orders
A well managed change order process will have a hugely positive impact on customer satisfaction, profitability, and cash flow. Poorly managed, this will negatively impact all three and will sometimes impact cash for years.