Lean Principle - Value Add vs. Non Value Add

For specialty contractors the field workforce represents most of their competitive advantage as well as their biggest source of variability.

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Making improvements to field productivity requires a deep understanding of the entire value stream and the tools to effectively streamline it.

Field Productivity: Lean Principle, Value Add vs. Non Value Add

This starts with mapping out every step in the process then identifying those steps that are truly adding value to the customer:

  1. The customer must be willing to pay for it.

    2. It must transform the raw materials (inputs) in some way.

      3. It must be done correctly the first time. 

When you look at each step through this lens you start to see a lot of activities that don’t add value (Non Value Add).  These get broken down into two categories:

  1. REQUIRED: Inspections, Submittals, Etc.

    2. PURE WASTE: Additional Handling, Waiting, Etc.

Our approach is “High-Involvement Workflow Mapping” which forces teams to slow down enough to truly see what they are doing, communicate with each other and identify then eliminate waste with each cycle (PDCA).  


Learn more about our approach

Helpful Resources

  • Mike Brunner does a great job with 1:1 personal lean coaching that truly accelerates personal development.  
  • Lean for Dummies is a very well written book providing an overview of many lean concepts and history. Mike Brunner leverages this as part of his 1:1 coaching program.

Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Our Principles
“As to methods, there may be a million and then some, but principles are few. The man who grasps principles can successfully select his own methods. The man who tries methods, ignoring principles, is sure to have trouble.” - Harrington Emmerson
Predictable - Productive - Scalable
Look at every task and process including your business as a whole as developing in three major interrelated stages.
4C Troubleshooting of Personal Task Execution
Ask great questions around the four interrelated categories that cause most failures in outcomes or process, including choice, capabilities, capacity, and controls.