Lean Principle - Value Add vs. Non Value Add

For specialty contractors the field workforce represents most of their competitive advantage as well as their biggest source of variability.

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Making improvements to field productivity requires a deep understanding of the entire value stream and the tools to effectively streamline it.

Field Productivity: Lean Principle, Value Add vs. Non Value Add

This starts with mapping out every step in the process then identifying those steps that are truly adding value to the customer:

  1. The customer must be willing to pay for it.

    2. It must transform the raw materials (inputs) in some way.

      3. It must be done correctly the first time. 

When you look at each step through this lens you start to see a lot of activities that don’t add value (Non Value Add).  These get broken down into two categories:

  1. REQUIRED: Inspections, Submittals, Etc.

    2. PURE WASTE: Additional Handling, Waiting, Etc.

Our approach is “High-Involvement Workflow Mapping” which forces teams to slow down enough to truly see what they are doing, communicate with each other and identify then eliminate waste with each cycle (PDCA).  


Learn more about our approach

Helpful Resources

  • Mike Brunner does a great job with 1:1 personal lean coaching that truly accelerates personal development.  
  • Lean for Dummies is a very well written book providing an overview of many lean concepts and history. Mike Brunner leverages this as part of his 1:1 coaching program.

Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Growth and Opportunity
Contractors that are growing profitably, have great reputations with their customers, and have a good culture are able to attract and retain the best talent even with the talent shortages the construction industry will face in the next 10+ years.
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It will be impossible for people to fully focus on critical business issues if they aren’t solid in mind, body, and home. Career and business growth will always be stronger with a stable foundation.
Labor Productivity - ToT / MRI
Labor productivity IS NOT the biggest problem with project productivity. For a contractor nearly every process in the company must be focused around these three areas