Problem Finders vs. Problem Solvers

Patty McCord represents the shift that construction contractors must make in how they view HR’s role as it integrates with the company’s strategy and execution.

D. Brown Management Profile Picture
Share

Patty McCord has been on the front-lines of a war for talent that really kicked off for technology companies in 1998 but didn’t make it to the construction vocabulary until around 2016.  

Quote: Problem finders are cheap. Patty McCord.

Powerful 

Forbes Article

Selected Interviews:




Effectively Marketing Preconstruction Services for Subcontractors
Subcontractors can build an unbeatable competitive advantage by being engaged early in the preconstruction phase. This ultimately requires a combination of design, estimating and operational excellence.
Measuring Customer Satisfaction - Net Promoter Score
One method of measuring customer satisfaction is the Net Promoter Score / System (NPS), which is a simple but rigorous survey methodology.
Reasons to Run
Successfully leading in the long-term requires going beyond managing to outcomes. You must dive deeply into the underlying activities, habits, behaviors, and ultimately, to the motivations that lead to those outcomes.