These lessons include:
- Relentless focus on safety being engineered into the system at all levels.
- Unorthodox talent management practices including his selection process that achieved massive engineering and construction feats with brand new technologies.
- Rigorous controls on designs and schedules through effective information flow.
His focus on forcing his team to put nearly everything into writing developed a discipline of thought throughout a relatively new team.
He built a culture where arguments were openly challenged with candor that allowed the best ideas to win and plans to be tightened up. Jack Welch used similar tactics at General Electric.
Toyota and the lean body of knowledge leverage this principle in the A3 Reporting process that forces both concise writing as well as team communication.
Contractors can utilize these principles in:
- Vision, Mission, Values (Behaviors)
- Strategic and Tactical Business Plans
- Organizational Structure & Integrated Job Role Missions
- Workflows & Process Documentation
- Project Plans & Feedback Systems