This statement is only funny because it is so true. It is one of the first mindsets you have to break within yourself and then within your team if you want to achieve consistent operational excellence.
New technologies, project types and project delivery methods combined with a growing organization mean that processes will always be changing and there will always be problems to solve.
When people have the mindset that time spent improving a process (PDCA) or learning is “Extra Time” on top of their already overloaded schedules then the approach it with a negative attitude. They always find ways to prioritize daily work and emergencies over these improvement activities.
Leaders must break this cycle in themselves and their teams to truly unlock performance.
Where will that leave you competitively down the road if you build the discipline to work on improving the machine every day and week?
Where will it leave you if you don’t invest that time now?