Field Productivity - Talent Differentiation

Contractors can improve their field productivity significantly just through deliberate talent management processes

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While the process of continuous and relentless forced differentiation may seem harsh it is actually one of the kindest things you can do for everyone on the team.  

Field Productivity: Talent Differentiation. Your first 16% Productivity Improvement.
  1. Break your field team into reasonably sized groups that you can compare within.  For example for an electrical contractor it might be groups of field supervisors, underground, branch, 1-line, etc.  
  2. Rank each group in order of best-to-worst looking at it from the angle of which order would you lay them off in during a downturn.  Just the discussion of this with your top few managers will yield great conversations you can use to develop people.  
  3. Analyze the top 15% (A-Players) in each group looking for why they love working here, where they came from, how they built their careers and what their daily habits are.  Use this information to refine your recruiting and training tactics.  
  4. Look at the bottom 15% (C-Players) in each group and create an immediate plan to re-align them getting them into different positions within your company or helping them find a job with a company where they won’t be at the bottom.  It is cruel to keep people in positions where they are failing. Always do this with respect and kindness.  
  5. Focus on the middle (B-Players) developing training and systems around them to help them build some of the skills and habits of your A-Players.  

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Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Lean Principle - Value Add vs. Non Value Add
For specialty contractors the field workforce represents most of their competitive advantage as well as their biggest source of variability. Making improvements to field productivity requires deeply understanding what truly adds value to the customer.
Seven Basic Project Team Objectives
There are 7 basic objectives that every construction project team has.
Executive Toughness and Focusing on Process
When leading any team to victory, you can’t underestimate the value of strategy or that burning desire to win built deeply within yourself and everyone else on the team. They only represent a small part of what it takes to win consistently.