Issue 3 of 9: Relationships

Construction Ownership Transition Issue 3 of 9: How Strong are the Post-Transition Relationships with Customers, Employees, Vendors and Subcontractors?

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Construction businesses rely heavily upon a network of interconnected relationships for their sustainable growth.  

Succession: Ownership Transition Issues - Number 3 Relationships. Construction businesses rely heavily upon a network of interconnected relationships. Book: Never Eat Alone by Keith Ferrazzi.

These relationships are built on a foundation of trust over many years.  

  • Customers who know you will get the job done and do the right thing throughout the construction process, even when things go wrong.  
  • Employees who have seen how you have weathered the ups and downs of the business, including how fairly you have treated everyone even when there was no right answer.  
  • Vendors and subcontractors that are aligned with how your team works and will help you win critical projects.  
  • Financial partners, including the bank and surety and insurance companies that have confidence in how you manage through the inevitable ups and downs of the market.

Take a critical look at your post-transition management team and rate the quality of their relationships with each of these groups and down to the specific people.

Identify the gaps and develop a plan to close them.  

Never Eat Alone.


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