It must be embraced as a journey and not a destination. It must be embraced as a continuous learning process. It must be made into a game so that people clearly see what winning looks like and fall in love with the process.
Consistent improvements to field productivity are like climbing a mountain.
- Trying to “Master Plan” every detail won’t work. There is no perfect playbook that fits every contractor, every project and every crafts person.
- Like climbing a mountain the best thing you can do is create a reasonable plan, create some contingency plans, train yourself and your team hard then get to work.
- Just plan the next 10 feet; set an anchor and get the whole team up to that level. Repeat a few hundred (or thousand) times.
- You and your whole team gotta fall in love with being on the mountain; not just being at the summit.
- You are only at the summit for a moment in time before you need to get climbing to the next one or you slip back down into a valley and need to climb back up.
- Also remember that with field productivity your team is constantly changing. Between growth and normal attrition your field team is probably changing about 15% per year. How effectively you bring those new team members up the mountain matters as much as where your team currently is.