Predictable - Productive - Scalable

Look at every task and process including your business as a whole as developing in three major interrelated stages:

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Field Productivity: Predictable, Productive, then Scalable.
  1. PREDICTABLE - Ensuring that the outcome is consistent.  For example installing a light fixture is (1) done correctly the first time; each time and (2) that the time it takes for each unit is approximately the same each time - for example 1 hour each.  
  2. PRODUCTIVE - Continuously improving the cycle time getting it down to 30 minutes each.  Then continuing to improve down to 20 minutes each; then 15. A core element of PDCA is that there must be a predictable standard in place before you start your cycle of process improvements. 
  3. SCALABLE - Developing the additional people to be able to replicate the productivity and developing the additional business based on that operational excellence that will use that additional talent.  You won’t have a sustainable growth model if you don’t focus on both the talent and business development aggressively. You can’t focus on this until you have a predictable and productive system in place that truly adds value to the customer.  

Consider how this relates to the two key results of a great project planning process. 

Consider how this relates to the Last Planner System on a project.

What process have you tried to make productive or scale before you have made it predictable?  


Improving Labor Productivity Workshop


Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Labor Productivity
Field labor is the often the biggest variable on a construction project - making it the biggest risk and opportunity....

Lean Principle - Value Stream
A contractor’s value stream is every step required to take raw materials and information then deliver a completed project to the waiting hands of a customer. Deep understanding of this value stream is the foundation for major productivity improvements.
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Thinking is really just about asking ourselves then answering a series of questions to help us make a good decision. Critical thinking is quite simply asking ourselves a more complex set of questions then answering them from a larger base of knowledge.
Recruit, Develop, and Retain
We help contractors grow profitably by focusing relentlessly on all aspects of talent development.